Professional Selling Skills

Course outcome

• The 6-step SPANCO model to streamline your sales cycle
• How to build and maintain strong customer relationships
• The FAB formula to present your product powerfully
• Strategies to identify and eliminate hidden objections
• Telephone mastery: appointments, etiquette, and rejection handling
• How to continuously upgrade yourself as a sales professional
• Techniques to improve customer satisfaction and retention

Curriculum

This course Includes

• Duration : 06:12:20
• Certificate of Completion

Advice from trainer

“Selling is not about pushing your product—it’s about connecting with people, understanding their needs, and showing them the value you offer. If you follow the right process with the right mindset, every call and every visit becomes a step toward success.”

Description

To succeed in today’s competitive sales landscape, you need more than just charisma—you need a structured approach, strong relationships, and confidence in your value. That’s exactly what Santosh Nair delivers in this in-depth course on Professional Selling Skills.

At the heart of this program is SPANCO – a step-by-step sales process that guides you from Suspect to Close, giving you clarity and control at every stage of the customer journey.

But this course goes beyond techniques. It’s about transforming yourself into a sales professional who delivers value consistently and leaves a lasting impression. You'll explore:

• The Success Pentagon: A blueprint to upgrade your skills, mindset, and motivation
• Relationship Building: The power of personal presence in building brand trust
• Sales Burgers (FAB): How to present your product as a Feature, Advantage, and Benefit combo
• Objection Handling: Learn to uncover hidden objections and turn “no” into “yes”
• Telephone Selling: From etiquette to overcoming rejections, master it all
• This course is your practical, ready-to-use field guide for becoming a confident, effective, and highly respected sales professional.

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