Retail Selling Skills

Course outcome

• How to build a professional identity in retail sales
• The psychology of customer behavior and decision-making
• A proven 4-step process to close more sales with confidence
• Techniques to handle objections, overcome resistance, and negotiate effectively
• The habits and mindset that separate top sellers from average ones
• How to build excitement and urgency in your customer’s mind

Curriculum

This course Includes

• Duration : 10:25:31
• Certificate of Completion

Advice from trainer

“Retail selling is not about pushing products—it’s about understanding people. Upgrade yourself constantly, build trust in every interaction, and become the reason your customer walks out with a smile and a purchase.

Description

In today’s competitive retail landscape, the difference between a visitor and a buyer lies in the salesperson’s skills. In "Retail Selling Skills", legendary sales trainer Santosh Nair shares the proven secrets and systems to help you become a high-performing, results-driven retail sales professional.

Whether you are in counter sales, showroom sales, or direct retail selling, this course gives you the edge to not just survive—but thrive in your sales career.

Inside this course, you’ll discover:

• Why sales is one of the most powerful career paths—and how to become a true professional in it
• How to consistently exceed your sales targets through self-upgradation and continuous learning
• The hidden reasons why most people fail to succeed, even when they know what to do
• The mindset, beliefs, habits, and motivation strategies of top-performing salespeople
• The scientific 4-step selling process: Opening, Probing, Supporting, and Closing
• How to understand your customer’s psychology, needs, and desires with precision
• Exact phrases, tone, and timing to use in real retail scenarios
• Powerful methods to handle objections, shift customer attitudes, and negotiate like a pro
• Proven closing strategies to help customers make faster buying decisions
• How to excite your customers and make them want to buy from you and not your competition

This course is a must-watch for every aspiring and working retail salesperson who wants to build an impactful and financially rewarding career.

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